Vehicle Service Disclosure
Effective Date: March 12, 2026
Purpose of This Disclosure
This Vehicle Service Disclosure explains important information regarding vehicle servicing, diagnostics, and handling performed by Otobotix Auto Care – Concord.
By requesting service, scheduling an appointment, or leaving a vehicle at our facility for service, the vehicle owner acknowledges and agrees to the terms described in this disclosure.
Vehicle Diagnostics
Modern vehicles often require diagnostic procedures to properly identify mechanical or electrical issues.
These diagnostic procedures may include:
• Computer diagnostic scans
• Visual inspections
• Mechanical testing
• Road testing
Diagnostic procedures help our technicians determine the appropriate repair recommendations for the vehicle.
Authorization to Operate Vehicle
Customers authorize Otobotix Auto Care technicians to operate the vehicle as necessary for the purpose of:
• Diagnosing vehicle issues
• Verifying repairs
• Performing quality control checks
• Conducting road tests
Vehicles may be driven on public roads when required to properly diagnose or confirm repairs.
All vehicle operation will be performed by qualified personnel.
Pre-Existing Vehicle Conditions
Customers acknowledge that vehicles brought in for service may have existing mechanical, structural, or cosmetic issues.
Examples may include:
• Worn or damaged components
• Mechanical failures unrelated to the requested service
• Cosmetic damage or wear
• Age-related component failures
Otobotix Auto Care is not responsible for issues resulting from pre-existing vehicle conditions that are unrelated to the service performed.
Vehicle Safety and Mechanical Risks
Automotive service work may involve working with aging or worn mechanical components.
During service or inspection, previously weakened parts may fail due to normal wear or existing damage.
Otobotix Auto Care will notify the customer if additional issues are discovered during service whenever possible.
Third-Party Partner Services
In certain cases, Otobotix Auto Care may coordinate services with trusted third-party providers when specialized services are required.
Examples may include:
• Glass replacement services
• Specialized automotive services not performed in-house
These services may be performed by independent businesses operating under their own policies and procedures.
Personal Property in Vehicles
Customers should retrieve their vehicle promptly after service completion.
Vehicles left on the premises after service completion for extended periods may be subject to reasonable storage procedures consistent with local laws and regulations.
Communication During Service
Customers are responsible for providing accurate contact information so that our team can communicate regarding vehicle service updates, repair approvals, or additional service recommendations.
Failure to respond to service communication may delay repair completion.
Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Otobotix Auto Care – Concord
2655 Monument Blvd Unit D
Concord, CA 94520
United States
Otobotix Auto Care provides dependable auto repair and maintenance services for drivers in Concord, CA and nearby communities. Conveniently located on Monument Blvd, we specialize in oil changes, brake repair, diagnostics, and preventative vehicle maintenance designed to keep your car running safely and reliably.
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📍 2655 Monument Blvd Unit D
Concord, CA 94520
+1 (925) 332-7252
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